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Franklin White August 18, Articles 12 Comments 10, Views Share tweet Employee monitoring is seen as the last resort for businesses, especially those that lack a professional culture, to keep staff focused on their delegated tasks.
Sometimes, surveillance has been found to lead to heightened employee stress levels. Whether workplace monitoring is positive or not, it basically depends on the how the merits are weighed against the demerits. Employee productivity issues are for real especially this age of technology.
Companies that do not conduct policy training or monitor internal messages can be putting themselves at risk. The act implies that everyone is now a potential threat to client information.
This is not an issue of trust but of client information privacy and security. Data security laws have effectively elevated the privacy and safety of client information above the privacy expectations of employees. Furthermore, legal experts advise that firms should remove all expectations of privacy in the workplace.
What Exactly is Employee Monitoring?
Staff monitoring describes a situation where employers make use of surveillance technology to track internet usage and monitor calls in a particular workplace.
This may be in order to comply with set policies, control quality or boost performance and customer satisfaction. Advantages of Workplace Monitoring Employee monitoring is most obviously beneficial to the employers for the fact that that job performance is generally improved.
The advantages however are doubled edged in that, through watching for mistakes, the employer not only helps the company cut on costly errors but helps the employee improve through guidance.
In the latter process, the employer gets to acknowledge the employees strengths and through such recognition, a better workplace relationship is built. On the issue of workplace privacy and employee monitoring, the surveillance system can also help improve safety and reduce injuries.
Catching the safety infractions, whether committed blatantly or unknowingly, on tape, can help save the company from lawsuits.
Moreover, an employer can easily identify policy violators for disciplinary action. The end result of enforcing such a system is that, eventually, customer satisfaction will be increased. Disadvantages of Employee Monitoring The most concerning demerit of employee monitoring is the claim that it increases stress levels in staff members.
It is said that when employees are aware they are being monitored, they tend to be more conscious and unsettled.
This therefore makes them focus on meeting the set requirements instead of checking the quality of the work.Like many investments, mutual funds offer advantages and disadvantages, which are important for you to consider and understand before you decide to buy.
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